Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to MAKELIO! The terms “we,” “us,” and “our” refer to MAKELIO. MAKELIO operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). MAKELIO is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNTS
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state, province, or region of residence, and that you have given us your consent to allow any minor family members or dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any product or service that we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any third party.
SECTION 2 — OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that the colors or appearance of products may differ from how they appear on your screen because of the type of device used to access the store and that device’s settings and configuration.
We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or correspond exactly to what is represented or displayed in our online store.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic area, or jurisdiction on a case-by-case basis.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. MAKELIO reserves the right to accept or reject your order for any reason, at its sole discretion. Your order is not accepted until MAKELIO confirms its acceptance. Payment must be received and processed before the order is accepted. Please review your order carefully before submitting it, as MAKELIO may be unable to accommodate cancellation requests after the order has been accepted. If an order is not accepted, or is modified or canceled, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.
Purchases are eligible for returns, exchanges, or refunds only in accordance with our Refund Policy.
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is submitted and will be stated in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping or handling charges, customs duties, or import fees.
Prices posted in our online store may differ from prices offered in physical stores, other online stores, or stores operated by third parties. From time to time, we may offer promotions relating to the Services that affect pricing and are governed by terms and conditions separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion will control.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) the charges you incur will be honored by your credit card issuer; and (iv) you will pay all charges at the posted prices, including any applicable taxes and any shipping and handling charges, where applicable.
SECTION 5 — DIGITAL PRODUCTS AND DELIVERY
All products offered by MAKELIO are digital products. No physical item will be manufactured, packaged, or shipped, and no courier, customs duty, or physical delivery charge applies.
After successful payment, customers receive access to their digital files through a download link displayed after checkout and/or sent to the email address provided with the order.
Delivery is normally immediate, but short delays may occur because of payment verification, technical issues, or email filtering. Customers are responsible for providing a valid email address and checking their spam or junk folder.
If the download email does not arrive or the files cannot be accessed, customers may contact support@makeliocreative.com. MAKELIO will assist with restoring access or providing a replacement download link.
SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including, without limitation, all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, as well as their design, selection, and arrangement, are owned by MAKELIO, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Services solely for personal, noncommercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material available through the Services without our prior written consent. Except as expressly provided in these Terms, nothing contained herein grants, or should be construed as granting, any license or other right under any patent, trademark, copyright, or other intellectual property right belonging to MAKELIO, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted under these Terms are reserved by MAKELIO.
The MAKELIO name, logo, product and service names, designs, and slogans are trademarks of MAKELIO or its affiliates or licensors. You may not use these marks without MAKELIO’s prior written consent. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing through the Services are the trademarks of their respective owners.
SECTION 7 — OPTIONAL TOOLS
As part of the Services, you may be provided with access to customer tools offered by third parties that we do not monitor and over which we have no control or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement. We will have no liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which the relevant third-party providers make those tools available.
In the future, we may also offer new features through the Services, including new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms of Service.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you leave the Services to access such materials or websites, you do so at your own risk.
We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of any products, services, resources, or content available through third-party websites. Please carefully review the third party’s policies and practices and make sure that you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.
MAKELIO is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are made directly with MAKELIO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and MAKELIO, including any injury, damage, or loss arising from products or services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with MAKELIO.
SECTION 10 — PRIVACY POLICY
All personal information that we collect through the Services is governed by our Privacy Policy, available here, and certain personal information may be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information that you submit through the Services will be transmitted to and shared with Shopify and with third parties that may be located in a country other than your country of residence, in order to provide the Services. Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.
SECTION 11 — FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium and for any purpose, including commercial use. For example, we may exercise the rights granted under this license to operate, provide, evaluate, improve, enhance, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.
You further represent and warrant that: (i) you own or otherwise have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms. We are and will be under no obligation to: (1) maintain your Feedback in confidence; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any person’s intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any third-party right, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous, defamatory, or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate another person, or otherwise mislead us or any third party as to the origin of any Feedback. You are solely responsible for all Feedback that you provide and for its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.
SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information made available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, or availability. If any such information is inaccurate, we reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.
SECTION 13 — PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial, state, or local law, regulation, rule, or ordinance; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to knowingly send, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, chain letters, spam, or any similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any conduct that restricts or inhibits any person’s use or enjoyment of the Services, or that, as determined by us, may harm MAKELIO, Shopify, or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that may be used in any way to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext through the Services; (e) use any robot, spider, scraper, data-gathering or extraction tool, device, automated process, artificial intelligence tool, including agentic AI, or other automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass any security or authorization feature, robot-exclusion header, or other measure used by us to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 — AGENTS
14.1 This section (the “Agent Terms”) applies if you use, permit, enable, or direct the deployment of an Agent to access, use, or interact with the Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of any person or entity and that may operate for or through that person’s device without direct supervision.
14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements set forth in Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.
14.3 We may establish limits, including through technical measures, governing how and under what conditions an Agent may access, use, or interact with the Services.
14.4 Agents must: (i) identify every HTTP/HTTPS request as originating from an Agent and state the Agent’s name by including “Agent/[agent name]” in the request’s user-agent string; (ii) not conceal or obscure the fact that access, use, or interaction originates from an Agent, including by imitating human behavior or interaction patterns or by completing or bypassing CAPTCHAs or other measures designed to distinguish computer use from human use; (iii) answer truthfully any question or prompt intended to determine whether an interaction originates from a human or a computer; and (iv) not circumvent or otherwise evade any measure designed to block, restrict, modify, or control whether or how Agents access, use, or interact with the Services.
SECTION 15 — TERMINATION
We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion at any time without notice. You will remain liable for all amounts due through and including the date of termination.
The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that, by its nature, should survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
Information presented through the Services is provided solely for general informational purposes.
We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on it is strictly at your own risk. We disclaim all liability arising from reliance on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.
EXCEPT AS EXPRESSLY STATED BY MAKELIO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 — LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MAKELIO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY SERVICE OR PRODUCT PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ERRORS OR OMISSIONS IN CONTENT OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF USING THE SERVICES OR ANY CONTENT OR PRODUCT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 18 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless MAKELIO, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys’ fees, asserted by a third party or arising from: (1) your breach of these Terms of Service or any document incorporated by reference; (2) your violation of any law or third-party right; or (3) your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to give prompt notice will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of the claim at your expense, including selecting counsel, but we will not settle a claim that imposes nonmonetary obligations on you without your consent, which may not be unreasonably withheld. You will cooperate in defending indemnified claims, including by providing relevant documentation.
SECTION 19 — SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such determination will not affect the validity and enforceability of the remaining provisions.
SECTION 20 — WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in connection with the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including any prior versions of these Terms.
Any ambiguities in the interpretation of these Terms of Service will not be construed against the drafting party.
SECTION 21 — ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or any rights or obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 — GOVERNING LAW
These Terms of Service and any separate agreement through which we provide the Services will be governed by and construed in accordance with the federal and state or territorial laws of the jurisdiction in which MAKELIO is headquartered. You and MAKELIO consent to the venue and personal jurisdiction of the courts located in that jurisdiction.
SECTION 23 — HEADINGS
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.
SECTION 24 — CHANGES TO THESE TERMS OF SERVICE
You may review the current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms as required by applicable law, and those changes will take effect on the date specified in the notice. Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms of Service should be sent to support@makeliocreative.com.
Our contact information is provided below: